If I owned my own Children's Hospital,
1. I would make sure that there was an adults only bar where parents could come and just get a little nip to take the edge off. Nothing alcoholic-y, no drinking til intoxication. I'm talking one drink per person - a glass of wine, a pint of beer, a vodka cranberry, etc.
One drink, because after you leave your child passed out in the OR, no matter how confident and positive you feel, you really just need a drink.
2. I would require full size actual beds for parents to sleep in if they stay in their child's room overnight. No pull out couches that torture backs, and no chairs that become beds. Parents are stressed out enough. Uncomfortable enough. And sleep is paramount because parents are already probably not going to sleep well, and so the least the hospital could do would be to give you a comfie spot to lay your head.
3. Roving masseuse. I think that in addition to the nurse who checks on your child every 30 minutes after surgery, all through the night, that if they wake you up, you get a 10 minutes neck and shoulder massage from a professional.
4. The pulse ox monitor would NEVER ring in the room. If the oxygen is getting lower, it does NO ONE any good for the fracking thing to beep in the room, and wake up the child so that he cries and cries, which in turn continues to lower his O2. Make the stupid thing ring at the nurses' station, where people who can actually fix a desat can hear it.
Ok, these are all the special things that would be at my Children's Hospital. Can anyone think of others?